Shopping FAQ
What is your Privacy Policy?
We do not share, give, rent or sell your personal information to any third
parties for purposes of commercial solicitation. The only time we share your
information with other companies is for the purpose of filling your orders,
processing payments, etc. For example, we share your shipping address with FedEx
or UPS so that your order can be shipped to you.
How long has Neways been in business?
Neways has been a corporation since 1992 and is lead by an experienced
Leadership Team with a strong background in the development of effective
products without the potentially harmful ingredients, liquid nutritional and
other health supplements and the marketing of these products.
Can I place an Order by phone?
Yes ! Just contact me and I can assist you with that.
I'd love to answer any questions you may have about the products.
What are the Shipping and Handling costs?
| U.S.A. shipping & handling rates: |
|
|
| |
Up to $440 at Retail: |
Over $440 at Retail: |
| Ground Service 7 to 10 days |
$8.15 |
3% of Retail |
| 2nd Day UPS |
$14.35 |
5% of Retail |
| Next Day UPS |
$20.50 |
7% of Retail |
| Saturday Next Day UPS |
$30.50 |
7% plus $10 |
| ** 1 item costs $5.50 shipping and handling. |
| Canadian Shipping: Orders for Canada are
forwarded to the warehouse in Toronto, Canada |
| |
Up to $500 at Retail: |
Over $500 at Retail: |
| Ground Service |
$9.95 |
3% of Retail |
| Express Post 2 to 3 days |
$18.95 |
6% of Retail |
| Priority Courier |
$36.00 |
11% of Retail |
| ** 1 item costs $5.00 shipping and handling. |
US Territories plus Puerto Rico, Virgin Islands, Guam, Caribbean, Bahamas and
Jamaica and Cayman Islands and Bermuda:
All shipments are shipped by U.S. Post Office. Cost to be quoted on each
shipment.
How long does it take to ship products?
Neways, the company, has a 24 hour ship policy. All orders that are received at
the company after 12:00 o’clock noon are considered shippable the following day.
You can consider approximately 3 to 10 days for Ground Shipping , depending on
your location.
How do you handle Back Orders?
If the product is not in stock all unshipped items are cancelled and a new order
for the item must be placed with the company. They do not carry forward back
ordered items to be shipped later.
Is there a Sales Tax?
This depends on the state you live. By law all companies are required to collect
the state sales tax and refund it to the proper state, unless there is a legal
state exception. You can contact your state sales revenue office for the policy
and rules for your state.
Insufficient Funds!
If there is no satisfaction of funds within 5 working days the order will be
cancelled.
Why do I need to include my phone number at Checkout?
If necessary, the shipping carrier will contact you to verify your shipping
address before delivering your item, therefore you phone number must be supplied
at Checkout.
How do I join your 1000Moms Program and earn money?
We welcome everyone to share this great opportunity and mission. It's a
rewarding business, and easy to get started. Just visit getting started
and join the team!
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